Top Golf Host/Draft Day Server Riverside Casino & Golf Resort
Riverside, IA 52327
$10 an hour
Summary Do you want to join Riverside Casino and Golf Resort’s newest department and venue? Help shape this experience from the ground up? The Draft Day bar and restaurant is an entirely new concept for our property. With the new Top Golf Swing Suite, pool table, bar and arcade, this venue is poised to provide a different type of entertainment from what we currently offer. A high energy, guest satisfaction driven business unit, we will help transform our guests opinion of the property and what it means to be a patron of Riverside Casino and Golf Resort. The Dual Rate position we are hiring for will consist of two primary roles – the Top Golf Host/Hostess & the Draft Day Server. The Top Golf Host will welcome and warmly greet guests on arrival. Assist patrons with sign-up and check-in to the Top Golf Swing Suite simulators. Explain the rules of the game and how to play. Set-up games for our guests. Assist servers with any additional tasks. Clean and maintain Top Golf Host desk. / The Draft Day Server is responsible for welcoming guests and serving meals while providing friendly and responsive service to create an exceptional dining experience for all guests. This position serves meals, prepares the bill, and performs side work to prepare for the next shift. We are searching for team players that bring high energy and responsible fun to ensure the guest experience is second to none. If this sounds like an opportunity that you would be interested in, we would love to hear from you!
Practice RCGR Guest Service Standards at all times.
Be aware of all reservations and events for current day’s business.
Work with manager on duty planning layout of reservations for current days business.
Warmly and graciously greet all guests upon arrival.
Our guests are not here to solely play the simulators and games, they are here for the overall experience and guest service that we are famous for.
When possible, open the front door for guests entering or leaving the area. When the simulator bays are full, offer to sign guests up on our waitlist and provide them with accurate quotes as to how long their wait may be.
Be familiar with the timing of the simulators to give out accurate quotes to guests that may have to wait for their chance in the simulator bays.
Call out name and number of party when their simulator bay becomes available/page group to let them know when their simulator bay is available.
When group checks-in and their bay is ready, lead them over to the simulators and set them all up to play.
Explain the rules of the game and teach them how to play.
Accommodate special seating requests for guests whenever possible. Once set-up, offer guests a menu and inform them of their server’s name.
Inspect table for proper presentation and completeness. Relay messages and provide assistance to servers as needed.
Thank guests as they leave and invite them to return.
Perform all other related tasks deemed necessary by management.
18 years of age. rior Guest Service Experience preferred.
Be able to work in a standing position for long periods of time (up to 8 hours).
Be able to communicate clearly and effictively in the predominant language(s) of our guests.
Must have exceptional grooming habits.
Schedule FT & PT; to include Days, Evenings, Weekends and Holidays
Salary $10.00/hour + Tips & $1.25/hr Attendance Incentive
What does it mean to “Live it up?” You’ll find out the moment you enter Riverside Casino & Golf Resort. From the magnificent fountains that…
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