Software Development Manager – Subscriptions | Twitch – – San Francisco, CA

Software Development Manager – Subscriptions | Twitch
24,032 reviews

San Francisco, CA

Twitch is building the future of interactive entertainment. The services we create for our users have deep, lasting effects on their lives. For many of our partnered broadcasters, streaming on Twitch is a career, and our Subscriptions systems are central to making this possible.

We’re operating at a massive scale and you’ll have the opportunity to experiment, build, and scale solutions that are unique and best-in-class.

As the development manager, you will have technical ownership of critical components the customer experience for our Subscriptions. You’ll lead a talented and nimble team of engineers to create innovative ways to maintain a high velocity delivery of features from our product roadmap. Responsibilities include direct management of 7+ engineers, process and quality of service improvements, strategic planning, project management for software within the team, and management of resources across teams. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. The Subscriptions business requires creative engineering balanced with high quality and customer focus.

You will work closely with the individual contributors on your team, as well as data science, product management, product marketing, devops, and business leadership to deliver well-engineered products that delight customers and meet the test of cutting-edge engineering craftsmanship. In addition, you will bring experience to refine development processes and motivate top talent to do their best

Professional traits that are not unique to this position, but necessary for Twitch leaders:

  • Exhibits excellent judgment
  • Hires and develops great people
  • Has relentlessly high standards (is never satisfied with the status quo)
  • Is able to dive deep and is never out of touch with the details of the business or the technology
  • Expects and requires innovation of her/his team
  • Has passion and convictions and the innate ability to inspire passion in others
  • Strong results orientation


  • Manage a talented engineering team
  • Work with leadership to identify and hire the best talent
  • Collaborate on roadmaps for product launch and growth
  • Work across technical and product teams to help define and prioritize requirements
  • Align with, and advocate into the team, product direction as established by the PM
  • Recommend and manage high quality product development processes
  • Help establish estimates, work required, and tracking of workHelp facilitate and/or make key technical decisions
  • Constructively work to challenging schedule objectives, with high morale
  • Advise PM on tech options that might impact product direction
  • Collaborate with UX, data science, and others to assure smooth work integration
  • Reach out to peer groups, resolve tech issues, and help gain buy-in with high credibility

  • Demonstrated ability to hire great talent
  • Ability to manage engineering teams tackling complex tasks
  • Excellent ability to communicate requirements, features, status, challenges, risks, etc
  • Proven engineering leadership track recordAbility to adjust gracefully to changing situations, keeping team aligned and focused
  • You’ve shipped successful products balancing excellence and time to market
  • Experience using Agile development methodologies
  • Comfort with AWS cloud technologies
  • Ability to work with and lead US-based remote team members
  • Excellent written and verbal communication
  • Deep hands-on technical expertise
  • Strong business and technical vision
  • Ability to handle multiple competing priorities in a fast-paced environment
  • A deep understanding of software development in a team, and a track record of shipping software on time
  • Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions

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