Senior Account Manager – Wiley – Chicago, IL

Wiley is a provider of content-enabled solutions that improve outcomes in research, education, and professional practice. Our core businesses produce scientific, technical, medial, and scholarly journals, reference works, books, database services, and advertising; professional books, subscription products, certification and training services and online applications and education content and services including integrated online teaching and learning resources for undergraduate and graduate students and lifelong learners. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Senior Account Manager

Chicago

Wiley has been revolutionizing the way we share the knowledge of research for years and we want to bring this experience to life for our customers, including libraries, societies, authors, corporations and researchers through meaningful and engaging live, digital, and thought provoking exciting experiences.

Wiley is a provider of content-enabled solutions that improve outcomes in research, education, and professional practice. Our Research business produces scientific, technical, medial, and scholarly journals, reference works, books, database services, and advertising.

The Senior Account Manager is responsible for managing a portfolio of institutional clients in a specified territory, establish contact with customers via telephone and/or email to influence their conversion from Wiley- print customers to subscribers of electronic products.

The Senior Account Manager will also be responsible for selling new online products to current/new customers- identify decision makers; prepare customer profile and proposals; deliver sales presentation; negotiate license details and close the sale.

The Senior Account Manager is responsible for representing all relevant products to customers, propose pricing and licensing terms as appropriate and negotiate the final sale and renewals as appropriate. Maintain relations with existing customers and identify and cultivate new prospects. Collaborate with library marketing, sales support and customer service to ensure customer satisfaction

Key responsibilities:

Leads key consortia negotiations

Allocate sales resources to accounts and drive sales activity

Develop territory sales plan. Effectively execute account and territory plans to deliver revenue objectives.

Have regular contact, including face to face meetings, with all key clients and prospective clients in the region

Develop sales proposals, both new and renewal, working with the RSD, Sales Support and others as needed.

Ensure a high level of customer satisfaction and maintain strong and positive customer relations. Develop long term prospects for sales with all existing and potential new accounts.

Skills required:

Proven track record in digital or information sales

Publishing, information, education industry experience is desirable

Willingness to travel, approximately 30%

People have always been valued at Wiley. We work collaboratively, enjoy what we do and have opportunities to develop throughout our careers. And the rewards are impressive. Which means you can look forward to a competitive salary, paid time off and defined contribution pension/401K scheme.

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual’s status in any group or class protected by applicable federal, state or local laws.

Although we appreciate your interest only those candidates with whom we are interested in interviewing will be contacted.

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