Western Alliance Bank
25 reviews –
Las Vegas, NV
The position of the Administrative Specialist is responsible for providing administrative and office support to the managers and officers in an assigned department; gathers data and compiles various reports for management; photocopies materials; maintains files; issues correspondence; answers the telephone; receives and distributes mail and correspondence, promotes business for the Bank by maintaining good customer relations. This assignment will center on helping process Memento Fraud Alerts.
Performs routine office duties including, but not limited to, word processing, filing, scanning, faxing, and copying.
will review checks and compare to Fraud alerts for further action or processing
Composes, prepares, and proofreads correspondence such as internal memorandums and letters to customers or internal contacts.
Organizes and maintains file system, and files correspondence and other records.
Responds to routine inquiries from internal and external customers and ensures answers or information is received by inquiring party; assists in resolving problems within given authority.
Creates and maintains database and spreadsheet files.
Follows up with customers to ensure completeness of documents
High School or general education degree (GED) and one to three (1-3) years of related work experience and/or training; OR the equivalent combination of education and experience.
Work related experience should consist of administrative duties in the area assigned (such as Branch Banking, Human Resources, Legal, IT, Loan Processing, Marketing, Administration, CRA/Community Development, Real Estate, Trust etc.) with a financial institution background.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Basic level work experience as it relates to the specific department or branch.
Basic skills in personal computer operation, word processing, spreadsheet and specialty software programs including but not limited to Microsoft Word, Excel, DocuSign
Effective oral, written and interpersonal communication skills.
Effective organizational and time management skills.
Ability to work with general supervision while performing duties.
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