Who are we
We’re SiteMinder, an Australia SaaS company disrupting the hotel industry through online distribution. We are the chosen solution for over 28,000 hotels to help them grow by expanding and optimising their online guest acquisition. Features include distributing their hotels’ rates and availability to over 350 online travel channels (such as Expedia, Booking.com and Agoda), helping them drive more guest bookings from their website, and offering business analytics to help them make decisions around rates and packages.
As our Global IT Manager you will ensure the smooth running of our
environments in our Sydney Head Office and regional offices in Bangkok, London, Galway and Dallas.
We are a
Mac, Google and Cloud applications
environment, taking this into consideration you will build and execute a vision for our internal end user IT support
Identifying and Mitigating Risk
– creating, maintaining and delivering an up to date Risk Management and Mitigation Framework to ensure that our IT services are functioning continuously with very few hiccups
Lead and Develop People
– lead a globally distributed team of Desktop Support Officers to deliver quick and reliable services and use your experience to develop their careers
What are we looking for?
Experienced in creating and operating a multi-site workplace at a global scale including IT infrastructure encompassing
Mac, Cloud and Google apps ecosystem
Experienced in financial management, business case creation and review and negotiation of major contracts and leases
Experienced in operating an IT risk mitigation framework
What does success in this role look like? A successful Global IT Manager at SiteMinder is:
- see everything from the customers perspective
Be in the Game
- passionate high performers – no spectators
Own it Finish it
- be decisive, accountable
OK is not OK
- make what you do great, challenge the status quo
- have regular, open and sometimes difficult conversations
What is it like to work with us?
Our people tell us that they joined us for career opportunities, the unique culture and the interesting and challenging work they undertake every day. What they really love about working at SiteMinder is the fun, friendly, relaxed environment and the camaraderie they share with their teams.
Many of the people we hire come recommended by friends or colleagues already working with us so we encourage you to check your network and see if someone you know is already part of the SiteMinder team to ask them directly about our culture.
Vibrant, energised, relaxed and fun are just some of the adjectives they used to describe us.
We’re no longer a start up but we are still growing fast, which can be challenging. We’re pretty young in our journey and we are working on a variety of initiatives to support our staff in getting the best out of their SiteMinder career experience.
Check out our website to find out more about us, the story of our founders is also pretty inspiring and definitely worth a watch. You can find us at
there’s a whole lot of information that should help inform your decision to apply. If you think you are a fit, we’d love to hear from you.