Full Time Office Specialist – Cox Automotive – Orlando, FL

Full Time Office Specialist
Cox Automotive
253 reviews

Orlando, FL


    Job Scope

    Provide basic clerical support services within an office environment to include visitor and caller assistance, data entry, filing, mail handling and document preparation/processing.

    Key Responsibilities

    • Greet office visitors and/or customers and provide assistance as required
    • Answer phones and provide assistance or refer callers
    • Perform basic data entry to computer system
    • Prepare and file various documents which may include correspondence, invoices, receipts, etc
    • Receive and route incoming mail deliveries and prepare outgoing mail and packages for pickup
    • Observe all job related safety and health procedures

    Change & Innovation

    • Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
    • Draws from a variety of sources and experiences to identify alternative solutions
    • Adapts in the face of ambiguity or uncertainty
    • Embraces changes affecting one’s area

    Customer Focus

    • Focuses on customer needs and preferences in delivering work product
    • Delivers impactful, timely solutions that are meaningful to the customer
    • Follows up with customers to ensure problems are solved
    • Shares information and explains procedures in a way that is easy for others to understand
    • Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations


    • Demonstrates “we versus me” thinking
    • Willingly provides assistance and support to others
    • Works cooperatively with people from diverse backgrounds
    • Addresses and resolves conflict directly and constructively
    • Builds a relationship network within and across departments
    • Drives, Results, Plans appropriately for daily work and projects
    • Delivers consistently strong performance that co-workers can rely upon
    • Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
    • Recognizes when to escalate a problem to the next level and when to handle it individually
    • Negotiates/re-negotiates priorities and competing demands for one’s time
    • Maintains a proper pace

    Effective Communication

    • Provides clear and thorough information to others (e.g., verbal, written, email, Communication presentations, meetings)
    • Listens actively and carefully to others opinions and ideas
    • Shares viewpoints openly and directly with others
    • Shares timely information with relevant parties

    Develops Self and Others

    • Seeks opportunities to acquire new knowledge and skills
    • Shares own experience and expertise with others
    • Accepts feedback openly, without becoming defensive

    Learns from experiences, including successes, setbacks, and/or resistance

    Education & High School Diploma or equivalent

  • Perform other job related duties as directed by supervisor
  • Effective communications, organization customer service skills
  • Knowledgeable skills in basic data entry, computer and office equipment operation (e.g. copier, fax, printer, etc.)
  • Prior experience in a clerical or administrative position

  • About Cox Automotive

    Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea®, and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.

    Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Cox Automotive

    Primary Location: US-FL-Orlando-9800 Bachman Rd

    Employee Status: Regular

    Job Level: Individual Contributor

    Shift: Day Job

    Travel: No

    Schedule: Full-time

    Unposting Date: Ongoing

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